1. INTRODUCTION
Welcome to Vidysea.
These Terms & Conditions (“Terms”) govern access to and use of the websites, applications, platforms, products, programmes, services and other offerings owned, operated, managed or provided by Vidysea Education Pvt. Ltd. (“Vidysea”, “Company”, “we”, “us” or “our”).
These Terms apply to:
www.vidysea.com, https://pathlynks.vidysea.com/ , and all other websites, applications, platforms, programmes, products and Services presently or subsequently owned, developed, operated, licensed, managed or offered by Vidysea Education Pvt. Ltd.
By accessing, browsing, registering for, purchasing, enrolling in or using any Vidysea Service, you acknowledge that you have read and understood these Terms and agree to be bound by them, subject to applicable law.
If you do not agree to these Terms, you should not use the relevant Service.
2. ABOUT VIDYSEA EDUCATION PVT. LTD.
Vidysea Education Pvt. Ltd. is the legal entity providing or facilitating the Services (below) covered under these Terms.
Unless expressly stated otherwise, references to:
- “PathLynks”;
- “Vidysea”;
- “we”;
- “our”; or
- “us”
in connection with a Vidysea-owned product or Service mean Vidysea Education Pvt. Ltd.
All legal rights, contractual rights and intellectual property rights relating to PathLynks are vested in Vidysea Education Pvt. Ltd. or its authorised licensors, as applicable.
3. SCOPE OF VIDYSEA SERVICES
These Terms operate as the Master Terms & Conditions of Vidysea Education Pvt. Ltd.
They may apply to Services including:
- PathLynks;
- educational assessments;
- psychometric or career-related assessments;
- academic guidance;
- career guidance;
- career counselling;
- educational counselling;
- student mentoring;
- student-development programmes;
- study-abroad counselling;
- domestic and international admissions support;
- university discovery;
- college discovery;
- course discovery;
- institution matching;
- application assistance;
- admission-related assistance;
- documentation support;
- statement-of-purpose assistance;
- letter-of-recommendation assistance;
- profile-building support;
- test-preparation support;
- visa-related assistance;
- accommodation assistance;
- travel assistance;
- education-loan facilitation;
- financing facilitation;
- forex facilitation;
- insurance facilitation;
- scholarship information and assistance;
- school programmes;
- institutional programmes;
- government projects;
- CSR projects;
- skill-development programmes;
- training programmes;
- employability programmes;
- technology-enabled student services;
- events;
- webinars;
- workshops;
- digital content;
- software platforms;
- artificial-intelligence-enabled tools;
- mobile applications;
- communication platforms;
- partner-facilitated Services; and
- any other educational, career, technology, training, student-support or related Service introduced by Vidysea.
Collectively, these shall be referred to as the “Services”.
4. FUTURE VIDYSEA PRODUCTS AND SERVICES
Vidysea is an evolving education and technology company.
Vidysea may from time to time develop, acquire, integrate, introduce or offer new:
- products;
- platforms;
- applications;
- programmes;
- technologies;
- artificial-intelligence tools;
- assessments;
- educational services;
- student-support services;
- financial-facilitation services;
- career services;
- institutional solutions;
- training programmes; or
- other business verticals.
Unless Vidysea expressly provides separate Terms for a particular Service, these Terms shall automatically apply to future Vidysea Services as well.
A new or specialised Service may be governed by additional Service-specific terms.
Where such additional terms apply, they shall form part of the agreement between the user and Vidysea for that particular Service.
5. ACCEPTANCE OF TERMS
You may accept these Terms by:
- accessing a Vidysea Service;
- creating an account;
- clicking “Accept”, “Agree”, “Continue” or a similar button;
- purchasing a Service;
- making payment;
- submitting an application;
- completing an assessment;
- using a Vidysea dashboard;
- participating in a Vidysea programme; or
- otherwise using the Services after being provided access to these Terms.
Where required under applicable law, Vidysea may seek specific consent or acknowledgement through an electronic mechanism.
6. USERS BELOW 18 YEARS OF AGE
Certain Vidysea Services, particularly PathLynks, are intended to be used by school students who may be below eighteen (18) years of age.
Where the user is a child and applicable law requires parent or lawful guardian consent, access to relevant Services and processing of personal data shall be subject to appropriate parent/legal guardian consent or other legally permitted authorisation.
Vidysea may:
- request parent/guardian information;
- verify consent;
- restrict access until consent is received;
- suspend functionality if consent is withdrawn; or
- take other measures reasonably necessary for legal compliance.
A person providing parental or guardian consent represents that they are legally authorised to provide such consent.
7. SCHOOL AND INSTITUTION-PROVIDED ACCESS
Certain Services may be provided through:
- schools;
- colleges;
- educational institutions;
- universities;
- government organisations;
- corporate organisations;
- NGOs;
- CSR partners;
- training partners; or
- other institutions.
Where Services are provided under an institutional agreement:
- the applicable institutional agreement may govern commercial and implementation matters;
- the institution may provide authorised user information to Vidysea;
- authorised institutional personnel may receive access to agreed information;
- the institution may assist in registrations and consent processes; and
- additional programme-specific conditions may apply.
Where an institutional agreement conflicts with these Terms in respect of the contracting institution, the specific institutional agreement shall prevail to the extent of that conflict.
8. INSTITUTIONAL RESPONSIBILITY
Schools, institutions and programme partners providing data or access to Vidysea represent and are expected to ensure that:
- they are authorised to provide the information;
- required approvals have been obtained;
- required parent/guardian consent has been obtained where their agreement places such responsibility upon them;
- authorised users are properly identified;
- login credentials are not shared;
- information provided is reasonably accurate; and
- Services are used for authorised purposes.
Vidysea may reasonably rely upon instructions, confirmations, approvals, permissions and representations provided by an authorised representative of an institution unless Vidysea has reasonable grounds to believe otherwise.
9. USER ACCOUNTS
Certain Services may require an account.
Users must:
- provide accurate information;
- maintain current information;
- keep login credentials confidential;
- not allow unauthorised persons to access the account;
- not impersonate another person;
- immediately report suspected unauthorised access; and
- use the account only for authorised purposes.
The account holder is responsible for activity undertaken through their credentials to the extent permitted by applicable law.
Vidysea may require identity, age, email, mobile-number or other verification.
10. PATHLYNKS SERVICES
Vidysea’s services via PathLynks may assist students with understanding areas including:
- interests;
- strengths;
- aptitude;
- abilities;
- personality-related preferences;
- learning preferences;
- values;
- motivations;
- subject choices;
- stream choices;
- career possibilities;
- educational pathways;
- future skills;
- career readiness;
- student-development priorities; and
- other areas as and when added under PathLynks by Vidysea.
Vidysea through PathLynks may use:
- assessment frameworks;
- algorithms;
- artificial intelligence;
- scoring systems;
- databases;
- counsellor inputs;
- user-provided information;
- academic information; and
- other educational resources
to generate personalised information, reports and recommendations.
11. EDUCATIONAL AND CAREER GUIDANCE DISCLAIMER
Vidysea provide educational, informational, guidance and decision-support Services.
Assessments, counselling, recommendations and other outputs should not be considered a guarantee of:
- admission;
- scholarship;
- academic performance;
- course suitability;
- career success;
- employment;
- salary;
- university selection;
- visa approval;
- loan approval; or
- another particular outcome.
Final academic, career, admission and financial decisions remain the responsibility of the user and/or their parent or legal guardian.
Similarly, the final decision on admission rests solely with the relevant university, and the final decision on any other service, such as an education loan, rests solely with the relevant service provider.
12. PATHLYNKS ASSESSMENT DISCLAIMER
Vidysea’s PathLynks assessments are designed primarily for educational, developmental and career-guidance purposes.
Unless expressly stated otherwise, the aforesaid assessments do not constitute:
- medical diagnosis;
- psychiatric diagnosis;
- clinical psychological diagnosis;
- medical treatment;
- psychological treatment;
- legal advice;
- financial advice; or
- professional healthcare advice.
Assessment outcomes may vary depending on:
- responses submitted by the student;
- accuracy of information;
- personal circumstances;
- changes in interests;
- maturity;
- experience;
- educational exposure; and
- other factors.
No assessment methodology can guarantee that every recommendation will be appropriate for every individual.
13. ARTIFICIAL INTELLIGENCE AND AUTOMATED RECOMMENDATIONS
Certain Vidysea and PathLynks Services may use:
- artificial intelligence;
- machine learning;
- automated processing;
- algorithms;
- recommendation engines;
- scoring systems;
- matching technology; and
- predictive or analytical tools.
Such technologies may generate:
- career suggestions;
- university recommendations;
- stream recommendations;
- subject recommendations;
- educational pathways;
- student insights;
- profile suggestions;
- institution matches;
- programme recommendations; or
- similar outputs.
Such outputs are decision-support tools and not guaranteed outcomes or final decisions.
Users should independently evaluate important decisions and obtain appropriate professional, educational or parental guidance where necessary.
14. INFORMATION PROVIDED BY USERS
Users are responsible for ensuring that information submitted to Vidysea is reasonably:
- accurate;
- complete;
- genuine;
- current; and
- lawfully provided.
The effectiveness and accuracy of Services may depend substantially upon the information supplied.
Vidysea shall not be responsible for adverse consequences, inaccurate recommendations or delays to the extent caused by:
- incorrect information;
- incomplete information;
- false declarations;
- missing documents;
- outdated information;
- inaccurate assessment responses;
- fraudulent documentation; or
- material information withheld by the user.
15. ADMISSION AND APPLICATION SERVICES
Where Vidysea assists users with applications to:
- schools;
- colleges;
- universities;
- educational programmes;
- scholarship programmes; or
- other institutions,
Vidysea acts as a support, counselling and/or facilitation service unless expressly agreed otherwise.
The final decision relating to:
- eligibility;
- admission;
- selection;
- offer;
- scholarship;
- tuition;
- programme availability;
- documentation acceptance; and
- enrolment
rests with the relevant independent institution.
Vidysea does not control such decisions.
16. VISA-RELATED SERVICES
Where Vidysea provides visa-related guidance or facilitation:
- Vidysea does not issue visas;
- visa decisions remain under the jurisdiction of the relevant embassy, consulate, immigration authority or government;
- processing times may vary;
- rules and requirements may change;
- additional documents may be required by authorities; and
- a positive visa outcome cannot be guaranteed.
Users remain responsible for ensuring the truthfulness and completeness of documents and declarations submitted to immigration authorities.
17. EDUCATION LOAN AND FINANCING FACILITATION
Where Vidysea facilitates education loans or other financing, Vidysea may connect or assist users with:
- banks;
- NBFCs;
- financial institutions;
- fintech providers; or
- other authorised financing partners.
Unless expressly stated otherwise, Vidysea is not the lender.
Loan:
- eligibility;
- sanction;
- interest rate;
- collateral requirements;
- processing charges;
- repayment terms;
- disbursement;
- rejection; and
- other financial conditions
are determined by the relevant lender.
Vidysea does not guarantee approval, sanction, disbursement or a particular interest rate.
18. THIRD-PARTY STUDENT SERVICES
Vidysea may assist users in obtaining services such as:
- accommodation;
- travel;
- insurance;
- forex;
- education loans;
- test preparation;
- visa assistance;
- documentation;
- banking;
- payment services; or
- other student-support services.
Some such Services may be provided by independent third parties.
Where Vidysea is acting only as an introducer, facilitator or referral partner, the contract for the underlying third-party service may be between the user and the relevant third party.
Vidysea is not responsible for acts or omissions of independent third parties except to the extent that liability cannot legally be excluded.
19. THIRD-PARTY WEBSITES AND LINKS
Vidysea Services may contain links to third-party websites or platforms.
Such links may include:
- universities;
- colleges;
- government websites;
- lenders;
- insurers;
- accommodation platforms;
- travel providers;
- payment gateways;
- educational resources; and
- other independent websites.
Vidysea does not control independent third-party websites.
The availability of a link does not necessarily constitute an endorsement or guarantee of that third party.
Users should review the third party's applicable terms and privacy policy.
20. FEES AND PRICING
Certain Vidysea Services may be free while others may require payment.
Prices may vary according to:
- Service selected;
- package;
- duration;
- institution;
- geography;
- student category;
- programme;
- number of users;
- counselling requirements;
- customisation;
- promotional offer; or
- contractual arrangement.
The applicable commercial terms shall be those communicated:
- on the website;
- on an order form;
- in an invoice;
- in a quotation;
- in a proposal;
- during checkout;
- in a signed agreement; or
- through another authorised Vidysea communication.
Taxes shall be charged where applicable.
21. PAYMENT
Users agree to pay applicable fees in accordance with the agreed payment schedule.
Vidysea may:
- require full or partial advance payment;
- charge instalments;
- suspend Services for overdue payments;
- restrict access until dues are cleared; or
- pursue lawful recovery of outstanding amounts.
A Service shall not necessarily be considered booked or confirmed until required payment and documentation have been received.
22. REFUNDS AND CANCELLATIONS
Refund and cancellation eligibility may differ by Service.
The applicable:
- refund policy;
- cancellation policy;
- Service commencement date;
- administrative charges;
- third-party charges; and
- non-refundable components
may be communicated at the time of purchase or under the applicable proposal, order form, invoice or agreement.
Unless expressly stated otherwise, fees attributable to Services already performed or resources already committed may not be refundable to the extent permitted by law.
Amounts paid by Vidysea to third parties on behalf of a user may be subject to the third party's own refund rules.
Nothing in these Terms restricts refund or consumer rights that cannot lawfully be excluded.
23. PROMOTIONAL OFFERS
Vidysea may provide:
- discounts;
- promotional offers;
- free trials;
- bundled Services;
- scholarships;
- vouchers;
- referral benefits; or
- other promotional benefits.
Such benefits may be subject to separate conditions.
Vidysea may modify or discontinue promotional schemes prospectively, subject to commitments already validly made and applicable law.
24. COMMUNICATIONS
Users may receive communications relating to:
- registration;
- OTP verification;
- assessments;
- counselling;
- applications;
- appointments;
- reports;
- payment;
- accounts;
- programme updates;
- security;
- support;
- institution updates; and
- Service delivery.
Communications may be sent through:
- email;
- SMS;
- telephone;
- WhatsApp;
- platform notifications;
- mobile applications; or
- other communication channels.
Adult users may also receive promotional communications where legally permissible and may opt out of non-essential marketing communications.
Transactional, contractual, security and essential Service communications may continue where necessary.
25. INTELLECTUAL PROPERTY
Unless expressly stated otherwise, all intellectual property associated with Vidysea and its Services belongs to Vidysea Education Pvt. Ltd., its affiliates or its licensors.
This may include:
- PathLynks;
- trademarks;
- names;
- logos;
- domain names;
- software;
- source code;
- object code;
- databases;
- platform architecture;
- algorithms;
- assessment methodologies;
- questionnaires;
- scoring models;
- reports;
- report formats;
- dashboards;
- recommendation systems;
- artificial-intelligence systems;
- workflows;
- graphics;
- designs;
- content;
- educational resources;
- videos;
- documentation;
- know-how;
- proprietary processes; and
- other intellectual property.
Use of Vidysea Services does not transfer ownership of such intellectual property to the user.
26. LIMITED LICENCE TO USERS
Subject to these Terms and payment of applicable fees, where required, Vidysea grants users a limited:
- personal;
- revocable;
- non-exclusive;
- non-transferable; and
- non-sublicensable
right to access and use the relevant Service for its intended purpose.
No other rights are granted unless expressly agreed by Vidysea in writing.
27. STUDENT REPORTS AND OUTPUTS
Users may use authorised Vidysea or PathLynks reports for legitimate:
- personal;
- educational;
- counselling; or
- institutional
purposes within the scope of the applicable Service.
Unless expressly permitted by Vidysea, users must not:
- commercially resell reports;
- reproduce assessments for commercial use;
- remove Vidysea or PathLynks branding;
- materially alter reports in a misleading way;
- claim ownership of Vidysea methodology;
- republish proprietary assessment questions;
- use reports to create competing products; or
- systematically distribute proprietary content.
28. PROHIBITED ACTIVITIES
Users must not:
- impersonate another person;
- create fraudulent accounts;
- provide false consent information;
- access another person's account without permission;
- scrape Vidysea platforms;
- systematically extract data;
- copy proprietary databases;
- reverse engineer software;
- attempt to discover proprietary algorithms;
- reproduce proprietary assessments;
- interfere with platform security;
- bypass technical restrictions;
- introduce viruses or malware;
- perform unauthorised penetration testing;
- use bots or automated scripts without permission;
- manipulate assessments fraudulently;
- infringe intellectual property;
- misuse confidential information;
- upload unlawful material;
- harass other users;
- engage in fraudulent activity;
- use the Services for illegal purposes; or
- use Vidysea intellectual property to develop or support a competing product without lawful authorisation.
29. USER-GENERATED CONTENT AND DOCUMENTS
Where users upload or submit:
- documents;
- photographs;
- essays;
- statements;
- resumes;
- application materials;
- feedback;
- information; or
- other content,
the user represents that they are authorised to provide such material.
The user retains applicable ownership rights in their original material.
The user grants Vidysea such limited rights as are reasonably necessary to:
- process the material;
- provide the requested Service;
- transmit it to authorised recipients;
- store it;
- review it;
- format it;
- improve or correct it where requested; and
- otherwise perform the Service.
30. CONFIDENTIALITY OF PLATFORM CONTENT
Certain Vidysea materials may be proprietary or confidential.
Users must not disclose or commercially exploit confidential information received through the Services except where:
- disclosure is authorised by Vidysea;
- disclosure is required for intended use of the Service; or
- disclosure is required by applicable law.
31. PRIVACY AND PERSONAL DATA
Processing of personal data by Vidysea is governed by the Vidysea Privacy Policy published on www.vidysea.com.
Where applicable, additional documents may include:
- Parent/Guardian Consent & Student Data Authorisation;
- Cookie Policy;
- Service-specific privacy notices; and
- institutional data-processing terms.
These documents should be read together with these Terms.
32. SERVICE AVAILABILITY
Vidysea aims to provide reliable Services but does not guarantee continuous, uninterrupted or error-free operation.
Services may become unavailable due to:
- maintenance;
- upgrades;
- changes in technology;
- internet failures;
- telecommunications failures;
- server outages;
- third-party failures;
- cybersecurity incidents;
- governmental actions;
- force majeure events; or
- circumstances beyond Vidysea's reasonable control.
Vidysea may perform scheduled or emergency maintenance as reasonably required.
33. MODIFICATION OF SERVICES
Subject to applicable contractual obligations and law, Vidysea may:
- add features;
- remove features;
- update features;
- modify interfaces;
- change technology;
- change Service providers;
- replace functionality;
- restructure packages;
- improve assessments;
- update algorithms;
- update databases;
- change content; or
- discontinue a feature or Service.
Where a material change adversely affects a prepaid Service, Vidysea will address the matter in accordance with the applicable agreement and law.
34. ACCOUNT SUSPENSION
Vidysea may temporarily restrict or suspend access where it reasonably believes:
- these Terms have been breached;
- payment is overdue;
- fraud may have occurred;
- an account has been compromised;
- unauthorised access has occurred;
- required parental consent is absent or withdrawn;
- continuation creates security risk;
- continuation creates legal risk;
- an institution has withdrawn access;
- misuse has occurred; or
- suspension is otherwise reasonably necessary to protect Vidysea, users or third parties.
35. TERMINATION
Vidysea may terminate a Service or account where:
- there is a material breach of these Terms;
- fraudulent activity occurs;
- unlawful activity occurs;
- intellectual property is intentionally infringed;
- outstanding payments remain unpaid;
- continued provision becomes unlawful;
- the underlying institutional agreement terminates;
- a user repeatedly misuses the platform; or
- another material contractual basis for termination exists.
Termination shall not affect rights or obligations that accrued before termination.
Provisions intended by their nature to survive termination shall continue after termination.
36. NO GUARANTEE REGARDING THIRD-PARTY INFORMATION
Vidysea may display or communicate information concerning:
- universities;
- courses;
- tuition;
- eligibility;
- scholarships;
- admissions;
- career information;
- immigration requirements;
- financing;
- institution rankings;
- employment trends; or
- other third-party information.
Vidysea endeavours to use reliable sources but such information may change.
Users should independently verify time-sensitive or material information with the relevant institution, government authority, lender or other responsible third party before making a final decision.
37. DISCLAIMER OF WARRANTIES
To the maximum extent permitted under applicable law, Vidysea Services are provided on an “as available” basis.
Vidysea does not warrant or guarantee:
- uninterrupted availability;
- error-free operation;
- that every recommendation will suit every user;
- admission to an institution;
- selection for a programme;
- scholarship;
- visa approval;
- loan approval;
- employment;
- academic success;
- financial outcome;
- career success;
- completeness of third-party information; or
- continued availability of a third-party service.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
38. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Vidysea, its directors, officers, employees, representatives and authorised service providers shall not be liable for indirect, incidental, special, exemplary or consequential losses arising from the use of the Services, including losses arising from:
- reliance on educational recommendations;
- reliance on AI-generated recommendations;
- independent university decisions;
- visa decisions;
- lender decisions;
- third-party service failures;
- career decisions;
- loss of opportunity;
- delays outside Vidysea's reasonable control; or
- inaccurate information supplied by the user or third party.
Where Vidysea's liability may lawfully be limited and a specific paid Service is involved, Vidysea's aggregate contractual liability arising directly from that particular Service shall, unless otherwise expressly agreed in writing, be limited to the amount actually paid to Vidysea by the affected user for the particular Service giving rise to the claim.
This limitation shall not apply where liability cannot lawfully be limited or excluded.
39. USER INDEMNITY
To the extent permitted by applicable law, a user agrees to indemnify and hold Vidysea harmless against reasonable losses, claims, liabilities and expenses arising directly from the user's:
- fraudulent conduct;
- deliberate misuse of the Services;
- material breach of these Terms;
- intellectual-property infringement;
- unauthorised use of another person's information;
- submission of fraudulent documents;
- unlawful activity; or
- deliberate violation of third-party rights.
This clause does not impose liability where such liability cannot legally be imposed.
40. INSTITUTIONAL INDEMNITY
Where a school, organisation or institutional partner uses Vidysea Services under a separate contract, applicable indemnity obligations shall primarily be governed by that agreement.
Nothing in these website Terms is intended to reduce stronger protections lawfully agreed between Vidysea and an institutional contracting party.
41. FORCE MAJEURE
Vidysea shall not be responsible for failure or delay caused by circumstances beyond its reasonable control, which may include:
- natural disasters;
- floods;
- earthquakes;
- epidemics;
- pandemics;
- war;
- civil unrest;
- governmental restrictions;
- changes in law;
- internet outages;
- telecommunications failures;
- widespread cybersecurity events;
- cloud-service failures;
- strikes;
- infrastructure failures; or
- other comparable events.
Vidysea will use reasonable efforts to resume affected Services where practicable.
42. CHANGES IN LAW, UNIVERSITY RULES AND THIRD-PARTY REQUIREMENTS
Educational, immigration, financing, university, examination and regulatory requirements may change without Vidysea's control.
Vidysea may update its Services, recommendations, processes or requirements to respond to such changes.
Vidysea shall not be responsible for a third party changing:
- eligibility;
- fees;
- deadlines;
- visa requirements;
- admission requirements;
- financial conditions;
- examination rules;
- scholarship conditions; or
- programme availability.
43. ELECTRONIC COMMUNICATION AND RECORDS
Users acknowledge that transactions and communications relating to Vidysea Services may occur electronically.
Electronic:
- confirmations;
- invoices;
- receipts;
- acceptance records;
- consent records;
- emails;
- OTP records;
- payment records; and
- platform records
may be maintained by Vidysea as appropriate evidence of transactions or interactions, subject to applicable law.
44. ASSIGNMENT AND CORPORATE RESTRUCTURING
Users may not assign their contractual rights under these Terms without Vidysea's prior written approval where such rights are personal to the user.
Subject to applicable law, Vidysea may assign, transfer or novate its rights and obligations in connection with:
- restructuring;
- merger;
- acquisition;
- financing;
- investment;
- transfer of business;
- sale of assets;
- amalgamation; or
- succession of the relevant business.
45. NO PARTNERSHIP OR AGENCY
Use of Vidysea Services does not create a:
- partnership;
- joint venture;
- employment relationship;
- franchise;
- fiduciary relationship; or
- agency
between a user and Vidysea merely by virtue of use of the Services.
Independent universities, lenders, insurers, vendors and other third parties are not agents of Vidysea unless expressly agreed otherwise.
46. NO WAIVER
Failure by Vidysea to immediately exercise a contractual right shall not automatically constitute a waiver of that right.
Any waiver must be expressly made where required.
47. SEVERABILITY
If any provision of these Terms is found by a competent court or authority to be invalid, illegal or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary, where legally permissible.
The remaining provisions shall continue in effect.
48. ENTIRE AGREEMENT AND SERVICE-SPECIFIC TERMS
These Terms, together with:
- applicable purchase terms;
- Privacy Policy;
- Cookie Policy;
- consent documentation;
- refund/cancellation terms;
- institutional agreements; and
- Service-specific terms
constitute the applicable contractual framework governing use of the relevant Vidysea Service.
For a specifically contracted Service, the more specific written terms shall prevail over these general Terms to the extent of an inconsistency.
49. CHANGES TO THESE TERMS
Vidysea may update these Terms to reflect:
- changes in law;
- regulatory developments;
- new Services;
- changes in Services;
- changes in technology;
- new AI functionality;
- new business operations;
- security requirements; or
- operational requirements.
The updated Terms will ordinarily be made available on www.vidysea.com.
The “Last Updated” date will indicate the latest version.
Where applicable law requires specific notice or renewed agreement for a material change, Vidysea will take the steps required under applicable law.
50. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India.
Nothing in these Terms restricts statutory rights that cannot lawfully be waived, including applicable consumer rights.
51. DISPUTE RESOLUTION
The parties should first make reasonable efforts to resolve a dispute amicably by written communication.
Where a dispute between Vidysea and a non-consumer contracting party remains unresolved, Vidysea and the relevant party may refer the dispute to arbitration where permitted and applicable.
Unless a separate agreement provides otherwise:
- arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time;
- there shall ordinarily be a sole arbitrator appointed in accordance with applicable law;
- the seat and venue of arbitration shall be Noida, Gautam Buddha Nagar, Uttar Pradesh, India;
- proceedings shall be conducted in English; and
- the award shall be final and binding subject to rights available under applicable law.
For individual consumers, nothing in this arbitration clause prevents access to a consumer commission, court or statutory remedy that cannot lawfully be excluded.
52. JURISDICTION
Subject to mandatory consumer-protection rights and other non-waivable legal jurisdiction requirements, the competent courts at Gautam Buddha Nagar, Uttar Pradesh, India shall have jurisdiction in relation to disputes arising from these Terms or Vidysea Services.
Where a separate institutional or commercial agreement specifies another dispute-resolution mechanism, that agreement shall govern the contracting parties.
53. CONSUMER RIGHTS
Nothing in these Terms is intended to:
- exclude mandatory consumer rights;
- prevent lawful consumer complaints;
- exclude liability which cannot legally be excluded; or
- override mandatory requirements of applicable law.
Where a provision of these Terms conflicts with a non-waivable statutory right, the statutory right shall prevail to the extent of the conflict.
54. GRIEVANCE REDRESSAL
For grievances regarding Vidysea Services, users may contact:
Grievance Officer:
Shubhi Goel, Manager Operations
Vidysea Education Pvt. Ltd.
Email:
Phone:
9773602813
Address:
Office Space Unit No. 105, Tower-B, 10th Floor
ATS Bouquet, Plot No. A-02/2
Sector-132, Noida – Gautam Buddha Nagar
Uttar Pradesh – 201301
India
Privacy-related grievances should be submitted in accordance with Vidysea's Privacy Policy.
55. CONTACT US
For questions regarding these Terms or Vidysea Services:
Vidysea Education Pvt. Ltd.
Website: www.vidysea.com
Products: Vidysea, PathLynks and other Vidysea Services
Contact: Shubhi Goel, Manager Operations
Email:
Phone:
9773602813
Address:
Office Space Unit No. 105, Tower-B, 10th Floor
ATS Bouquet, Plot No. A-02/2
Sector-132, Noida – Gautam Buddha Nagar
Uttar Pradesh – 201301
India
56. IMPORTANT LEGAL CLARIFICATION
For avoidance of doubt:
Vidysea Education Pvt. Ltd. is the legal entity providing, operating and/or facilitating the Vidysea Services.
PathLynks is a proprietary product, platform and brand owned and operated by Vidysea Education Pvt. Ltd. and is not a separate legal entity.
These Terms apply to:
www.vidysea.com + PathLynks + all current Vidysea products and Services + all websites and digital platforms owned or operated by Vidysea + any future product, application, programme, technology, platform, vertical or Service introduced, acquired or operated by Vidysea Education Pvt. Ltd., unless separate terms expressly apply.
Nothing in these Terms transfers ownership of Vidysea or PathLynks intellectual property to a user, school, institution, partner or other third party.
57. ACKNOWLEDGEMENT
By accessing, registering for, purchasing or continuing to use a Vidysea Service, the adult user acknowledges that they have been given the opportunity to read and understand these Terms.
Where the user is a child, use of Services shall be subject to the parent/legal guardian consent or other lawful authorisation required for the applicable Service.
Where Services are accessed through a school, institution, corporate body, government programme or other organisation, additional contractual or programme-specific terms may apply.